The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Interested in putting a jewelry piece away for a later payment day or would prefer to break it up into several payments? Have a photo shoot you would like to borrow a jewelry piece or collectible for? Please contact me before purchase to make arrangements. I am always willing to work with buyers for terms we can both be happy with.
Contact me please. I keep an open line of communication and believe most things can be resolved if we just talk to each other. I try my best to identify and accurately describe my items but I am not perfect. If I made a mistake in my listing or an item was not as described, please let me know (kindly). I will make every effort to resolve the issue with you.
I always package your items carefully in a padded bubble mailer or box. I also include a gift box and/or a jewelry bag depending on the item size and availability of my packing stock. I am willing to include a note or other detail on your purchase order if needed. Need A Happy Birthday Note, Graduation Congratulations mention? It is my pleasure, just ask.
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